Welcome to North East Water's Webinars Program! Our engaging series of webinars is designed to keep you informed about our latest programs, projects, strategies and initiatives. You'll have the opportunity to learn from experts and gain valuable insights into how we're working to ensure a sustainable and reliable water future. Click on a topic below to watch any webinar on demand.
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This webinar highlights the insights and key themes gathered during our 2026-31 Price Submission engagement process, along with priorities, strategies, and pricing approaches we’re putting forward to meet the future needs of our customers and communities.
Results of our ESC Outcomes Report
Learn more about the results of North East Water’s latest Customer Outcomes Report from the Essential Services Commission. We present our six-monthly performance findings against key targets set during our last water price review.
Drought Preparedness & Water Conservation
Learn about North East Water's comprehensive Drought Preparedness Plan, detailing how we respond to water shortages. We also share the latest water outlooks for our region, discuss the potential for water restrictions, and highlight the importance of water conservation.
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Wodonga Wastewater Treatment Plant Upgrade
Learn about the exciting upgrade to the Wodonga wastewater treatment plant. Discover how this important project will improve efficiency, sustainability and support our community's growth.
Water Treatment Process
Discover how our treatment plants filter and disinfect drinking water, ensuring it’s safe and healthy straight from your tap.
Our Price Submission
Learn about our price submission process which is now underway to set our prices, capital investments and service standards for the next five years.
Our Strategy 2040
Learn about North East Water’s new Strategy 2040. The strategy is a visionary roadmap designed to navigate the challenges of today and tomorrow.
Our Carbon Reduction Initiative
Learn about North East Water’s carbon reduction initiative to help us achieve 100% electricity generated by renewables by 2025 and net zero emissions by 2035.
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Customer Support Services
Learn about North East Water’s customer support program and our commitment to assisting all customers who are experiencing any degree of financial vulnerability.
Our Master Planning and Growth
Watch our informative webinar series on our master planning initiative across each of the seven Local Government Areas we serve.
Our Reconciliation Journey
Learn about North East Water’s commitment to recognising First Nations communities and acknowledging their cultural values and ongoing connection to Country and Water.
Wastewater Treatment process
Discover how we manage over 1200 kilometres of sewer mains that transfer sewage from customers' properties to treatment plants.
Keeping Customer Data Safe
Discover how North East Water prioritises customer data security in the face of escalating cyber threats and technological risks.
Contact Us
Have questions or want to learn more about a project, contact us below:
Contact Information Phone 1300 361 622 Email info@newater.com.au Website www.newater.com.au In writing North East Water
83 Thomas Mitchell Drive
Wodonga VIC 3690