Welcome to North East Water's Webinars Program! Our engaging series of webinars is designed to keep you informed about our latest programs, projects, strategies and initiatives. You'll have the opportunity to learn from experts, ask questions and gain valuable insights into how we're working to ensure a sustainable and reliable water future. Register to join us live on the day as we explore the important topics below, or watch on demand once the webinar is complete.

  • Wodonga Wastewater Treatment Plant Upgrade

    Learn about the exciting upgrade to the Wodonga wastewater treatment plant. Discover how this important project will improve efficiency, sustainability and support our community's growth.

    Watch here 

  • Water Treatment Process

    Discover how our treatment plants filter and disinfect drinking water, ensuring it’s safe and healthy straight from your tap.

    Watch here 

  • Our Price Submission

    Learn about our price submission process which is now underway to set our prices, capital investments and service standards for the next five years.

    Watch here 

  • Our Strategy 2040

    4 October 2024
    12.30pm to 1.00pm

    Learn about North East Water’s new Strategy 2040. The strategy is a visionary roadmap designed to navigate the challenges of today and tomorrow. Our experts will take you through the strategy and answer all your questions.

    Register here 

  • Our Carbon Reduction Initiative

    11 October 2024
    12.30pm to 1.00pm

    Learn about North East Water’s carbon reduction initiative to help us achieve 100% electricity generated by renewables by 2025 and net zero emissions by 2035. Our experts will take you through the initiative and answer all your questions.

    Register here 

  • Customer Support Services

    25 October 2024
    12.30pm to 1.00pm

    Learn about North East Water’s customer support program and our commitment to assisting all customers who are experiencing any degree of financial vulnerability. Our experts will take you through the program and answer all your questions.

    Register here 

  • Our Master Planning and Growth

    8 November 2024
    12.30pm to 1.00pm

    Learn more about North East Water’s master planning initiative to ensure water and wastewater security, as well as our plans and projects to address population growth in our service region. Our experts will take you through the planning program and answer all your questions.

    Register here 

  • Our Reconciliation Journey

    22 November 2024
    12.30pm to 1.00pm

    Learn about North East Water’s commitment to recognising First Nations communities and acknowledging their cultural values and ongoing connection to Country and Water. Our experts will take you through the highlights of our reconciliation journey to date and provide an overview of our Innovate II Reconciliation Action Plan, as well as answer all your questions.

    Register here 

  • Wastewater Treatment process

    6 December 2024
    12.30pm to 1.00pm

    Discover how we manage over 1200 kilometres of sewer mains that transfer sewage from customers' properties to treatment plants. Our experts will explain the different processes of wastewater treatment and the use of recycled water, as well as answer all your questions.

    Register here 

  • Keeping Customer Data Safe

    13 December 2024
    12.30pm to 1.00pm

    Discover how North East Water prioritises customer data security in the face of escalating cyber threats and technological risks. Our expert panel will delve into the measures we take to ensure the safeguarding of sensitive information and answer any questions you may have.

    Register here