Discover the latest insights from North East Water’s six‑monthly Customer Report Card. Register for the live webinar on 10 March 2026.

Learn about the results of North East Water’s latest annual Customer Outcomes Report from the Essential Services Commission. We present our 2024-25 performance findings against key targets set during our last water price review.

This webinar highlights the insights and key themes gathered during our 2026-31 Price Submission engagement process, along with priorities, strategies, and pricing approaches we’re putting forward to meet the future needs of our customers and communities.

Learn more about the results of North East Water’s latest Customer Outcomes Report from the Essential Services Commission. We present our six-monthly (July 2024 – December 2024) performance findings against key targets set during our last water price review.

Learn about North East Water's comprehensive Drought Preparedness Plan, detailing how we respond to water shortages. We also share the latest water outlooks for our region, discuss the potential for water restrictions, and highlight the importance of water conservation.

Learn about the exciting upgrade to the Wodonga wastewater treatment plant. Discover how this important project will improve efficiency, sustainability and support our community's growth.

Discover how our treatment plants filter and disinfect drinking water, ensuring it’s safe and healthy straight from your tap.

Learn about our price submission process which is now underway to set our prices, capital investments and service standards for the next five years.

Learn about North East Water’s new Strategy 2040. The strategy is a visionary roadmap designed to navigate the challenges of today and tomorrow.

Learn about North East Water’s carbon reduction initiative to help us achieve 100% electricity generated by renewables by 2025 and net zero emissions by 2035.

Learn about North East Water’s customer support program and our commitment to assisting all customers who are experiencing any degree of financial vulnerability.

Watch our informative webinar series on our master planning initiative across each of the seven Local Government Areas we serve.

Learn about North East Water’s commitment to recognising First Nations communities and acknowledging their cultural values and ongoing connection to Country and Water.

Discover how we manage over 1200 kilometres of sewer mains that transfer sewage from customers' properties to treatment plants.

Discover how North East Water prioritises customer data security in the face of escalating cyber threats and technological risks.