News

Customer priority survey - CLOSED

22 October 2024

Your chance to have $200 credited to your water bill!

As we prepare our next price plan, we want to understand what matters most to you. Your feedback will help shape the services we provide at North East Water.

We've launched a survey to learn more about your priorities and gather your views on how we can strike the right balance between keeping bills affordable while improving the services that are important to you.

By completing the survey, you’ll also have a chance to win a $200 credit on your water bill—five lucky customers will be randomly selected!

*This survey is conducted by our contractor, Insync, on behalf of North East Water.

This is just one of the many ways you can share your feedback on our water and sewerage services. Learn more about our Price Submission process.