Join our Customer and Community Advisory Group

We're seeking new members to join our Customer and Community Advisory Group (CCAG) with applications closing on Friday 20 February.

The group provides feedback on common topics including:

  • customer issues
  • services and prices
  • major projects
  • customer experience and support
  • environment, climate change and sustainability
  • policies and strategies

Members are expected to participate in four meetings per year (for two years), providing feedback, sharing ideas for solutions, and advocating for the interests of your community. You will be renumerated for your time and travel.

Click here to submit an application form.

Selection Criteria

A key aim of establishing the CCAG is to represent a diversity of viewpoints. Members are selected with a goal of reflecting our region's diverse community. To best facilitate this representation the following criteria have been developed for the evaluation of applications:

  • Active interest as a customer of North East Water and/or established links to community groups
  • Willingness to contribute constructively to the purpose and objectives of the CCAG
  • Ability to work collaboratively and cooperatively with others in a community-based committee
  • Ability to openly and objectively explore concepts and ideas and consider a range of perspectives
  • Ability to meet in-person and online, a minimum of four times per year
  • Currently residing in the North East Water service region.

First Nations people, people with lived experience of disability, people from culturally and linguistically diverse backgrounds, pensioners, people from different socioeconomic backgrounds, and people within the LGBTIQA+ community are encouraged to apply.